Strategic Risk Programs Lead (SaaS)

BMC Helix in Mexico is seeking a Program Manager for its CS Risk Programs team. In this role, you will lead strategic initiatives to manage customer risk, advocating for customer challenges that drive retention and long-term success.

You will orchestrate cross-functional programs like Critical Situation (CritSits) and ensure alignment across various teams. The ideal candidate will have proven experience in program management, excellent communication skills, and strong leadership abilities.