Opportunity Description
Elevate TELUS’s workforce with your expertise as the Strategic Manager of Knowledge and AI! This role blends leadership with technology to redefine knowledge management.
As a crucial member of the People & Culture Digital Enablement team, you will architect a centralized governance framework to ensure consistency across knowledge resources. You will direct self-service strategies and ticketing systems, enhancing efficiency and user interaction within the P&C ecosystem. With a focus on AI enablement, your leadership will champion AI literacy and ensure seamless integration of innovative solutions.
Key Responsibilities:
• Lead the development of a centralized KM governance framework
• Define content standards and oversee its lifecycle
• Implement and govern global ticketing systems
• Direct self-service evolution for team member experience
• Advocate for AI literacy and technology adoption across teams
Requirements:
• 5+ years in Knowledge Management and HR Tec...
As a crucial member of the People & Culture Digital Enablement team, you will architect a centralized governance framework to ensure consistency across knowledge resources. You will direct self-service strategies and ticketing systems, enhancing efficiency and user interaction within the P&C ecosystem. With a focus on AI enablement, your leadership will champion AI literacy and ensure seamless integration of innovative solutions.
Key Responsibilities:
• Lead the development of a centralized KM governance framework
• Define content standards and oversee its lifecycle
• Implement and govern global ticketing systems
• Direct self-service evolution for team member experience
• Advocate for AI literacy and technology adoption across teams
Requirements:
• 5+ years in Knowledge Management and HR Tec...
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