Strategic Customer Success for Microsoft Viva

Shape customer outcomes as a Strategic Customer Success professional for Microsoft Viva. Emphasize onboarding, user adoption, and tailored training to maximize customer value.
In this role, you will support customers from onboarding through their entire lifecycle. Your focus will be on providing tailored guidance and actionable strategies that align with their business goals. By fostering strong relationships, you will drive both adoption and utilization of Microsoft Viva.
Key Responsibilities:
• Lead onboarding and deployment of Viva solutions
• Provide strategic guidance and best practices
• Conduct workshops and training sessions for customers
• Monitor adoption metrics and develop improvement plans
• Facilitate executive communication and storytelling
Requirements:
• 7+ years in related engineering or technical roles
• Strong understanding of HR engagement strategies
• Proven public speaking proficiency
• Exceptional problem-solving skills
• R...