Strategic Account Manager, IT Support Services

Ema, Inc. is seeking an Account Manager - Support Services based in Colombia. In this role, you will be the key liaison between clients and our IT support delivery teams, focusing on operational excellence and service delivery. You will ensure that client objectives align with our team's capabilities and maintain strong relationships with stakeholders.

The ideal candidate has over 3 years of experience in account management, solid knowledge of IT support operations, and proficiency in CRM tools.