Strategic Account Manager for Golf Courses

Lightspeed is seeking a Strategic Account Manager for our Golf team, predominantly based in Montreal, Quebec. This role focuses on enhancing customer experiences and fostering strong relationships with golf course clients.

As a Strategic Account Manager, you will be responsible for maintaining and growing a portfolio of golf course customers within Canada. You’ll employ consultative selling techniques to maximize Lightpeed product adoption and address client needs. Your expertise will play a crucial role in promoting customer satisfaction and driving revenue growth across the portfolio.

Key Responsibilities:
• Boost product adoption while managing customer relationships
• Work with internal teams for successful software utilization
• Serve as a key escalation point for large clients
• Conduct regular portfolio reporting for CSAT and NPS
• Stay informed on Lightspeed's latest features and products

Requirements:
•...