Store Support Internal Customer Coordinator

Drive excellence in customer service as an Internal Customer Coordinator in Ontario. This hybrid position mandates strong communication and organization while supporting store inquiries.
As part of the Corporate Office, the Internal Customer Coordinator will directly support retail operations in Mississauga and Stellarton. This role plays a critical role in managing inquiries via Salesforce Service Cloud while collaborating with various teams to foster effective communication. Maintaining a strong focus on feedback resolution and satisfaction is necessary for success.
Key Responsibilities:
• Handle inquiries from stores and prioritize based on guidelines
• Collaborate with teams to resolve operational requests
• Maintain professional engagement with stores and customers
• Track cases while ensuring proper follow-through
• Identify trends and potential escalations for improved service
Requirements:
• Strong interpersonal and communication abilities
• Releva...