Staff Operational Support Engineer - Remote

Staff Operational Support Engineer 37359129 * Hourly pay: $70/hr * Worksite: Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite and open to Remote modality for candidates located in the United States) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 6 Month Assignment A leading video, audio, and voice technologies company Staff Operational Support Engineer to take ownership of production incidents, support critical live events, and drive automation and continuous improvement initiatives across streaming infrastructure and operations. Staff Operational Support Engineer Responsibilities: * Own and resolve escalated production incidents impacting live streaming, VOD playback, ad insertion, DRM, and WebRTC services by performing troubleshooting, executing production changes, leading incident bridges, and providing timely customer communications during high-impact events. * Support production operations thro...