Sr Technical Support Consultant

P3- Sr Technical Support Consultant for Paragon Patient Accounting team.
 
Job Profile:
Responsibilities
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Explain and demonstrate application issues to product development teams and convey customer
* Develop training content for customers and support team members.
* Write and execute Structured Query Language (SQL)
* Work Revenue Cycle issues, Patient Accounting, and claims.
A successful candidate would possess the following qualities:
* Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on revenue cycle.
* Solid analytical, research, and time-management skills with great attention to detail.
* Excellent verbal and written skills interacting with ...