Sr. Technical Solutions Architect, Microsoft (Public Sector) (Oakville)

Softchoice is seeking a Customer Strategy & Advisory Lead to help organizations modernize work by designing secure, AI-enabled, and employee-centric Microsoft solutions. In this role you will guide customers through their transformation to an AI-powered workplace leveraging Microsoft 365 Copilot, agent-based automation, and modern security architecture to deliver measurable outcomes such as increased productivity, reduced risk, and improved return on Microsoft investments.

Responsibilities

• Lead outcome-focused conversations that align Microsoft technology with business strategy.
• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
• Guide customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end‑user enablement strategies.
• Bridge executive vision with IT execution across hybrid and cloud‑first environments.
• A...