Sr. Manager, Insights & Integration

To enable the DCS-Digital Channels & Solutions team to operate effectively in an omnichannel environment by connecting mobile and online digital data to ADT programs (such as asynchronous chat data or advice center calls) to inform teams on digital containment results and opportunities; also, by connecting client feedback to outcomes and results. As Senior Manager of Insights & Integration, you bridge data and business strategy, serving as a critical translator between emerging capabilities and DCS teams. You drive two complem...