Sr. Consultant, Authentication Delivery

What you’ll be doing

Authentication is the start of every client interaction at CIBC, whether that is self‑service in digital or with a CIBC representative in the contact centres or banking centres. As a Senior Consultant on CIBC’s Client Authentication Delivery team, you will play a pivotal role in the end‑to‑end delivery of high‑impact, transformational projects that shape how clients interact with CIBC across all channels.

• Lead the planning, execution, and delivery of authentication projects, ensuring all deliverables are met on time and to a high standard.
• Build strong partnerships with business, technology, and frontline teams to drive alignment, clarity, and momentum across all work streams.
• Oversee all phases of project delivery, ensuring alignment with business goals, proactive risk management, and successful implementation.
• Approach new challenges with structure and creativity, quickly learning and adapting in ambiguous sit...