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Sr. Business Analyst

Blue Cross Blue Shield of Massachusetts

Boston, MA, United States Full-time July 18, 2026

Opportunity Description

Ready to help us transform healthcare? Bring your true colors to blue.
What we need:

We are seeking a highly experienced and results-driven experience Senior Business Analyst to work closely with subject matter experts, end users and development teams to ensure alignment and the successful implementation of business solutions and business operations workflows with a strong focus on Salesforce and process optimization. This role is critical in analyzing complex business needs, defining scope, eliciting business needs and requirements, working with vendors on designing solutions, and driving continuous improvement across commercial operations.


This position is eligible for the Flex persona.


Your Day to Day:

Process Analysis & Optimization

+ Analyze existing business processes, business and salesforce flows to identify inefficiencies and opportunities for improvement.

+ Conduct end-to-end process analysis, including map...
Full-time other-general

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