Opportunity Description
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
**Overall Purpose:** As a Specialist Network Technology Support, you'll ensure the reliability and continuous operation of AT&T’s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**What you'll do:**
Typical tasks may include, but are not limited to, the following:
+ **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
+ ...
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
**Overall Purpose:** As a Specialist Network Technology Support, you'll ensure the reliability and continuous operation of AT&T’s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.
**What you'll do:**
Typical tasks may include, but are not limited to, the following:
+ **Troubleshooting and Issue Resolution:** Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
+ ...
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