Opportunity Description
**Description**
The Enterprise Customer Success Rep (ECS) is a key member of the North America Sales Organization, reporting to the Team Manager for Online Adult and Career Education. They are responsible for working across an assigned territory partnering with our Client Partners on our OACE team to ensure sales growth, customer success, and overall satisfaction with Pearson’s portfolio. The ECS is responsible for sales solutioning and growth, customer product support and implementation, products training, database and delivery management resulting in a positive experience and cultivating instructor confidence.
The ECS role is 100% remote and partners with individuals in finance, sales operations, and product to provide the best possible support for customers. The ECS is for a person who has strong execution skills and is particularly detail oriented, while being customer centric. This is a high impact role that helps catalyze growth across the portfolio by continuously research...
The Enterprise Customer Success Rep (ECS) is a key member of the North America Sales Organization, reporting to the Team Manager for Online Adult and Career Education. They are responsible for working across an assigned territory partnering with our Client Partners on our OACE team to ensure sales growth, customer success, and overall satisfaction with Pearson’s portfolio. The ECS is responsible for sales solutioning and growth, customer product support and implementation, products training, database and delivery management resulting in a positive experience and cultivating instructor confidence.
The ECS role is 100% remote and partners with individuals in finance, sales operations, and product to provide the best possible support for customers. The ECS is for a person who has strong execution skills and is particularly detail oriented, while being customer centric. This is a high impact role that helps catalyze growth across the portfolio by continuously research...
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