Opportunity Description
Location: Makati, Philippines #LI-Hybrid
This role is based in Philippines. Novartis is unable to offer relocation support: please only apply if accessible.
Support country/cluster/sub region onsite services and service delivery organization in support of end user devices, workplace, network and last mile infrastructure services. Focus on end user experience.
Key Responsibilities
- Support country/cluster Digital Workspace Operations organization and to deploy and drive adoption of DDIT services.
- Member of onsite services and service delivery organization in support of end user devices workplace network and last mile infrastructure services.
- Support new solutions to end user adoption and deployments.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
- Distribution of marketing samples (where applicable).
- Ensure a healthy an...
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