Specialist, Complaints & Investigations

Job Summary

Are you a detail-driven professional who enjoys the investigative process and supporting data driven decision making? Transit Operations is looking for a Complaints & Investigations Specialist to join our team. This role ensures full compliance with legislative requirements and is responsible for conducting thorough, defensible investigations into workplace, customer, and operational concerns. Partnering with Human Resources, Labour Relations, and Legal, the Specialist plays a critical ro...