Specialist, Commercial Retention and Base

## Specialist, Commercial Retention and BaseApplylocations: Burlington, ONtime type: Full timeposted on: Posted Todayjob requisition id: JR9666Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.## Time Type:Regular## Job Description :**POSITION SUMMARY:**In accordance with established procedures, policies, and available tools, the Retention & Base Specialist is responsible for handling inbound and outbound customer interactions in a timely and professional manner. This role focuses on maintaining and growing the existing customer base by resolving inquiries, performing account modifications, and handling requests to downgrade or disconnect services.The mandate is to maximize retention and revenue opportunities through strong negotiation ...