Software Training Specialist (AI-Enabled Learning & Content)

Software Training Specialist – Mississauga, Ontario (Hybrid, 4 days/week in office). Requires occasional travel 30–45% across Canada and USA.

What we offer

We are seeking a Software Training Specialist who leverages modern AI tools to create practical, high‑impact enablement content that helps employees succeed in their day‑to‑day work. Rather than focusing on traditional training alone, this role centers on role‑based, task‑oriented support such as learning paths, job aids, quick reference guides, and AI‑powered knowledge.

Acting as both a content creator and enablement strategist, you will partner closely with IT, product teams, and business stakeholders to translate workflows, system changes, and business needs into scalable learning experiences that drive measurable adoption and productivity.

What you’ll do

• Design and produce AI generated and AI augmented enablement content, including role‑based learnin...