Software Engineer, AI

Are you driven by innovation and looking to thrive in a fast‑paced, growing environment? Join us at Calabrio‑Verint and be part of our dynamic team! Help us reshape the landscape of customer experience, where every interaction becomes an opportunity and every insight drives meaningful change.

What you’ll be doing

• Design AI systems
• Build end‑to‑end AI solutions using machine learning, deep learning, NLP, and generative AI technologies
• Develop LLM‑powered applications
  • Create applications using foundation models, prompt engineering, retrieval‑augmented generation, structured outputs, function/tool calling, and agent workflows
• Build agentic AI solutions
  • Design and implement AI agents that can plan, reason through multi‑step tasks, interact with external tools and APIs, retrieve relevant context, and execute actions within controlled business processes
• Develop multi‑agent an...