Social Media Manager

We're a small team that ships big things. If you believe technology should amplify humans, not replace them, you'll fit right in.

Responsibilities

• + Onboard new clients and ensure they get value from day one
• + Be the voice of the customer, relay feedback to product and engineering
• + Manage ongoing client relationships across our product suite
• + Identify upsell opportunities and help clients scale their usage
• + Create documentation, guides, and training materials

Qualifications

What we're looking for

• + 2+ years in customer success, account management, or a client-facing role
• + Experience with SaaS or tech products
• + Strong communication, written and verbal
• + Own the social media presence across Instagram, LinkedIn, TikTok, and X
• + Create and schedule content that reflects the ...