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Site Reliability Engineer for LLM Platforms

Insight Global

toronto, on, Canada Full-time July 08, 2026

Opportunity Description

Enhance LLM-powered transcription systems as a Site Reliability Engineer. Ensure reliability and performance while managing real-time communication complexities every day.

We are looking for a skilled Site Reliability Engineer focused on improving our transcription and summarization platforms. Your role will involve monitoring system health, responding to incidents, and optimizing infrastructure. Automation will be crucial in maintaining low-latency data pipelines across diverse platforms.

Key Responsibilities:
• Monitor and manage LLM platform health continuously
• Improve performance through advanced observability practices
• Respond effectively to incidents to minimize disruptions
• Scale infrastructure to accommodate growing operational demands
• Automate processes for consistent and reliable data handling

Requirements:
• Expertise in Dynatrace and RUM monitoring
• Familiarity with ElasticSearch and Gr...
Full-time Engineering

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