Opportunity Description
Core Technical Expertise 7 years of dedicated hands-on experience in deskside / on-site / local IT support engineering. Strong proficiency in Microsoft OS (Windows 10 & 11) installation, configuration, and troubleshooting; working knowledge of macOS. Solid desktop support knowledge spanning hardware, software, and networking — including desktops, laptops, notebooks, printers, and handhelds. Experience with Windows image build processes, SCCM deployments, and endpoint management platforms (Intune, JAMF, Active Directory). Availability for on-call support during P1/urgent incidents outside regular business hours. Advanced English skills.
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