Showroom Manager

Reporting to the Head of Sales, as  Showroom Manager you will be responsible for the leadership and development of the showroom team, have a strong understanding of products, company procedures and client interactions.

You will drive sales growth across all customer categories within the showroom by servicing and nurturing existing  customers as well as proactively prospecting new opportunities and customers within the design and retail segment to promote products. You will drive and be accountable for a quality customer service experience of visitors to the  showroom.

About the role

• Lead and manage the team and have an active presence in the Showroom (minimum three days per week and outbound two days per week)
• Train and coach the team, ensuring clarity on job expectations and celebrating successes
• Responsible for regular review of the team’s customer portfolio to ensure an optimal mix of Growth, New, Reactivate and Maint...