Shift Leader

We are looking for Shift Leaders to join our Dunkin' team!

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.

Responsibilities/Team Environment:

• Support a respectful team environment
• Communicate shift priorities, goals, and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence:

• Create and maintain a guest-first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines; compl...