Shift Lead at Dublin Calling

Elevate guest experiences as a Shift Lead at Dublin Calling, part of The MRG Group. This role emphasizes leadership, operational efficiency, and high-quality service in a dynamic venue.
As a Shift Lead at Dublin Calling, you will oversee daily operations and ensure excellent customer service. The position requires effective teamwork, sharp problem-solving skills, and a passion for hospitality. Lead shift huddles and manage staffing levels while enforcing service protocols.
Key Responsibilities:
• Execute opening and closing operational procedures daily
• Lead team huddles to align on daily objectives
• Manage staffing levels for seamless service delivery
• Facilitate end-of-shift reporting and inventory logistics
• Champion guest experience by resolving escalations
Requirements:
• Minimum 1 year in a supervisory hospitality role
• Proficiency in POS (Square) and OpenTable systems
• Valid Serving it Right certification
• Proven capacity to adapt in fa...