Services Professional - Customer Order & Fulfillment

Services Professional – Customer Order & Fulfillment (Pre-Billing Operations)

Driving operational excellence through customer fulfillment and revenue readiness. This role supports the pre‑billing process by validating service orders, operational reports, field tickets, and contractual documentation. The professional works closely with customers, operations, finance, and service delivery teams to ensure accurate and complete billing support documentation, facilitate timely invoice generation, and contribute to effective revenue recognition processes.

Responsibilities

• Manage order-related processes and support service fulfillment activities across the customer lifecycle.
• Review and validate service orders, field tickets, and daily operational reports to ensure accuracy and billing readiness.
• Reconcile operational records with customer contracts to verify compliance with contractual terms and scope of work.
• Collect, organize, ...