Services Lead, Stores - Full Time

Job Summary

As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection, or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

Responsibilities

• Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling model, monitor the store’s sales performance, and align team members with department goals.
• Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor meet company standards and maintain the highest levels of presentation. Execute any animations and updates as needed.
• Passionate about Clients. Act regularly as the Manage...