Opportunity Description
The Core Responsibilities!
Oversee the design, development, testing, and deployment of ServiceNow applications and enhancements, following the Bank’s standards for software development life cycle and ITIL framework.
Collaborate with developers, admins, business analysts, business units, and external vendors to gather and analyze requirements, propose solutions, and provide estimates for ServiceNow projects and initiatives.
Ensure that the ServiceNow platform and applications are aligned with the Technology strategy and roadmap, and adheres to the Bank’s policies, standards, and best practices.
Provide technical leadership, mentorship, and coaching to the ServiceNow developers and administrators within the ServiceNow Centre of Excellence and oversee their work quality and performance.
Manage the configuration, administration, and maintenance of the ServiceNow ...
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