F

Service Writer / Advisor

Federal Signal

Calgary, Alberta, Canada Full Time July 08, 2026

Opportunity Description

Service Writer

Calgary, Alberta

About the Role


We are seeking a hands-on, organized, and engaged Service Writer. This individual is the primary liaison between customers and the service department. They are responsible for accurately identifying customers’ needs, creating detailed work orders, coordinating repairs and ensuring a high level of customer satisfaction throughout the service process. Interactions with company stakeholders will include technicians, parts department, rentals department, sales department, and external customers. Through customer service, technical understanding, and workflow coordination, they will keep equipment repairs moving efficiently and profitably.


What You’ll Do

  • Serve as the main point of contact for customers and greet them in person, by phone, and by email in a professional and timely manner

  • Clearly document customer concerns, symptoms and service req...
  • Full Time Information and Record Clerks

    Interested in this opportunity? Apply now through Expertini.

    Apply for this Position