Opportunity Description
Responsibilities / Tasks
Key Responsibilities
Coordinate and schedule site visits, maintenance, and repair activitiesArrange travel and accommodation for service engineersTrack job progress and follow up on delays with internal teamsMaintain accurate service records, job logs, and reportsUpdate and monitor Field Service Management (FSM) systemsAct as the first point of contact for customer inquiries (non-technical)Log service requests and provide status updates to customersTrack and report on service performance metrics (KPIs)Support general administration, documentation, and compliance tasksTechnical Requirements
Proficiency in Microsoft Office (Excel, Word, Outlook)Experience with data entry, reporting, and tracking toolsFamiliarity with service coordination systems / FSM tools is a plusAbility to ma...
Full time
Information and Record Clerks