Service Quality Lead, Onshore, GA and JP

This position represents the Service Quality Department in the APAC region - S.Korea, coordinates Service Quality activities and ensures that the Service Quality strategies are executed with highest focus on quality, safety and environment, and without compromising agreed processes. The key task is to ensure compliance of Service sites in the APAC region by performing site audits, Turbine inspection and managing RCCA's for top COPQ offenders, and reduce the cost of poor quality (COPQ), support in improving vendor recoveries

 Responsibilities

1. Collaborate with Regional Service to ensure Good Quality being delivered to our Customers

2. Ensure compliance to ISO 1 Quality system

3. Support Regional Service on Quality Risks and prepare mitigation plans

4. Provide Monthly Quality reporting and monitor the performance

5. Conduct Quality awareness training for management and employees

6. Review the Quality gates and provide inputs if...