Service PLC Engineer

As Service Expert, you are the technical owner of the PLC software layer and hardware of the conveyor systems at Movu (MCS/Metafora). You manage and develop the PLC knowledge base to support our field service engineers and remote support as second-line support. You combine deep PLC expertise with a product-oriented mindset.

Your Tasks & Responsibilties:

Manage PLC-related product knowledge

• Manage the PLC-related technical data of conveyor systems and make it available in an accessible way for service technicians and the helpdesk
• Maintain PLC software versions and standards
• Document diagnostics, fault handling, and recovery procedures
• Define update and upgrade guidelines
• Maintain as-built software documentation

Second-line support & technical escalations

• Remotely support the field service team as second-line support
• Act as the point ...