Service Manager Role at Canadian Tire

Embrace a leadership role as Service Manager at Canadian Tire’s Automotive Service Centre. Manage a dedicated team while ensuring outstanding customer experiences and smooth operations.
This position calls for a leader who is passionate about customer service and can motivate a team effectively. Your role directly impacts employee satisfaction and customer trust, as you will implement strategies for growth with the Associate Dealer. Bring your expertise to enhance department performance and ensure operational excellence.
Key Responsibilities:
• Build a culture focused on customer satisfaction
• Oversee department quality and presentation
• Set and achieve sales and service goals
• Implement long-term strategies for customer retention
• Support training and development of team members
Requirements:
• Leadership experience in service environments
• Knowledge of automotive service and principles
• Strong problem-solving and decision-making skills
• Abil...