Service Manager

Job Description
Insight Global is seeking a Service Manager for a direct hire opportunity in Golden, CO. Our client is a family owned business servicing surgerical equipment for veterinary clincis. The Service Manager oversees and supports the field technician team, ensuring their success, well-being, and consistent delivery of outstanding client experiences. This role bridges the gap between leadership and technicians, freeing up executive capacity, improving communication, and ensuring technicians feel supported, connected, and appreciated. The Service Manager is responsible for scheduling, training, onboarding, and day-to-day management, while leveraging company systems to optimize operations and provide exceptional customer service in a rapidly growing environment.

Essential Duties/Responsibilities:
• Manage day-to-day operations of the technician team, including scheduling, workload balancing, and rescheduling in cases of sickness, lateness, or emergencies.
• Lea...