Service Manager (Bogotá)

What to Expect

Tesla’s Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers, people, operations, and financials.

What You’ll Do

• Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
• Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
• Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations. Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applica...