Service Manager at Forbes GM

Lead customer service excellence at Forbes GM as a Service Manager. This role emphasizes team development and operational excellence within a thriving GM Service Department.

As a Service Manager at Forbes GM, you will directly influence customer satisfaction and departmental profitability. You will oversee daily operations while mentoring service team members, ensuring compliance with GM standards. A focus on building strong customer relationships and coaching a high-performing team is essential for success.

Key Responsibilities:
• Lead daily operations in the Service Department
• Inspire and coach a dedicated service team
• Build customer relationships through outstanding service
• Oversee technician performance via reporting and analysis
• Develop marketing initiatives for customer retention

Requirements:
• Leadership experience in an automotive service department
• Strong knowledge of vehicle maintenanc...