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Service Leader - Banquet 服务主管-宴会部 1

Shangri-La

Shanghai, Shanghai, China Permanent July 17, 2026

Opportunity Description

We are looking

for someone who:
  • Has a passion for Food & Beverage
  • Loves interacting with guests 
  • Believes in teamwork 
  • Preferably has experience working in either a luxury restaurant or a 5* hotel background
  • A self-starter and a team player 
  • Enjoys being challenged
  • 工作概述:

  • 与客人互动并保持高质量的服务标准

  • 激励团队成员,保持高度的团队精神(或团队凝聚力)

  • 有效和专业地处理客人的投诉

  • 始终如一地从同事、客人和老板的角度来提高满意度

  • 与服务经理合作支持日常运营,协助完成月度预测、周计划、餐厅盈利能力评估等工作

  • 岗位要求:

  • 对餐饮有热情
  • 喜欢与客人互动
  • 相信团队合作
  • 有豪华餐厅或五星级酒店工作经验者优先

  • 积极主动,善于团队合作

  • 喜欢挑战

  • If you are the right person, what are you waiting for? Click the apply button now!

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