Opportunity Description
The Service Inside Sales Representative positions and sells extended warranty, professional services, and service contracts within installed base accounts as standard manufacturer warranties approach expiration. They negotiate, prepare, review, administer, and track service proposals and renewals, and create actionable win/loss insights.
The role provides exceptional customer service by developing and maintaining strong professional relationships with customers, Account Executives, Service Administration, and channel partners, serving as a key point of contact to proactively market the entire portfolio of service products. The Service Sales Executive may also review customer issues and recommend modifications to services or contract terms. Cross-functional collaboration is critical to success in this role.
Essential Functions and Main Duties:
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