Service Designer

Overview

The City of Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouver is seeking colleagues who can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents.

Requisition ID: 46502

Main Purpose and Function

The Service Designer partners with and is embedded in divisions across the City as part of a product and service-driven approach, employing Human Centered Design with a focus on User Experience and Agile development techniques to support the people, processes and technology needed to modernize municipal services. This role leads, facilitates and mentors teams in service design activities, helping cross-functional teams understand the current state from a user-centered perspective and identifying...