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Service Delivery Specialist (Delhi, Bengaluru), India

HRS Hospitality & Retail Systems

India, India, India Full-time July 15, 2026
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Opportunity Description

Duties and Responsibilities 

You will join our growing global service delivery team supporting the implementation of the HRS-wide portfolio of products to hospitality-related companies across a designated area. The ideal candidate will be customer-oriented and passionate about digital transformation within the hospitality industry through innovative technologies and software.

  • Provide telephonic/remote/onsite support for all OPERA products, with QA skills advantageous.

  • Ensure accurate and timely updates of logged support issues on the in-house call logging system.

  • Research and test problems to confirm, isolate, and identify root cause and propose/document resolutions/future mitigation.

  • Assist with the occasional implementation, testing, and writing of documentation

  • Test and troubleshoot new versions prior to release.

  • Prioritize numerous issues of varying severity & service levels and deal with them accor...
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    Opportunity Details

    Location India, India
    Country India
    Type Full-time
    Category Information and Record Clerks
    Posted July 15, 2026
    Deadline August 24, 2026

    About HRS Hospitality & Retail Systems

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    HRS Hospitality & Retail Systems

    India, India