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Service Delivery Senior Manager - PLATO Ottawa

PQA Testing

ahuntsic north, qc, Canada Full-time June 23, 2026

Opportunity Description

Drive excellence in software service delivery as a Senior Manager at PLATO in Ottawa. This full-time role focuses on mentoring teams and overseeing client engagements.

As a Senior Manager at PLATO, you will foster a culture of collaboration and inclusion while managing multiple software delivery projects. Your leadership will be essential in guiding team development, setting goals, and enhancing client relationships. You'll play a crucial role in building PLATO's reputation as a leader in technology services.

Key Responsibilities: • Lead a diverse team of software delivery professionals • Oversee delivery of client projects and monitor satisfaction • Conduct performance reviews and set measurable goals • Drive employee engagement and culture initiatives • Network within the Ottawa industry for business development

Requirements: • 10+ years of progressive IT experience • 5+ years in people management or supervisory roles • Proven expertise in large-scale softw...
Full-time Management & Operations

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