Service Advisor, Otto's Service Centre Ltd. (Otto's BMW)

Service Advisor, Otto's Service Centre Ltd. (Otto's BMW)

Otto's Service Centre Ltd. (Otto's BMW) | Pay: $45,000 – $52,000 per year | Opened 05/08/2026

Summary

The Service Advisor is responsible for creating great first impressions and guiding customers through the maintenance scheduling process and repair of their vehicles. This role requires excellent listening skills, detailed execution of service processes, and a commitment to customer service and safety. The Service Advisor acts as a product knowledge expert, ensuring each customer receives a personalized service experience and builds strong relationships to meet service targets.

Develop Strong Relationships with Customer and continue to develop the Relationship:

• Greet customers on the phone or in the dealership promptly and in a courteous manner.
• Address customer questions and needs promptly and professionally.
• Schedule appointments based on service call...