Opportunity Description
Embark on a fulfilling automotive career as a Service Advisor at Marino’s Auto Group. This permanent full-time role focuses on delivering top-notch customer service during service appointments.
As a Service Advisor, you will engage directly with customers to grasp their needs and ensure a smooth service experience. Liaising with technicians, maintain clear communication and updates on vehicle repairs. Strong organizational skills and a customer-first attitude are essential for success in this pivotal role.
Key Responsibilities:
• Understand customer needs and address questions
• Ensure vehicles are cared for during service
• Keep customers updated on service progress
• Conduct follow-ups post-service to ensure satisfaction
Requirements:
• 1-2 years of customer service experience
• Familiarity with DMS, particularly PBS, is a plus
• Valid G class driver's license and clean driving record
• Strong inte...
As a Service Advisor, you will engage directly with customers to grasp their needs and ensure a smooth service experience. Liaising with technicians, maintain clear communication and updates on vehicle repairs. Strong organizational skills and a customer-first attitude are essential for success in this pivotal role.
Key Responsibilities:
• Understand customer needs and address questions
• Ensure vehicles are cared for during service
• Keep customers updated on service progress
• Conduct follow-ups post-service to ensure satisfaction
Requirements:
• 1-2 years of customer service experience
• Familiarity with DMS, particularly PBS, is a plus
• Valid G class driver's license and clean driving record
• Strong inte...
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