Opportunity Description
Become a pivotal part of Hino Central's service team in Langley as a Service Advisor. This role focuses on delivering exceptional customer service while managing vehicle repair processes effectively.
Hino Central, part of The Driving Force Group, is seeking a dedicated Service Advisor. Key tasks involve orchestrating the service journey and making sure customers feel informed at every step. You'll collaborate closely with technicians and managers, ensuring smooth operations while diagnosing customer concerns accurately.
Key Responsibilities:
• Oversee the full service process from check-in to repair coordination
• Diagnose service needs based on history and customer input
• Allocate jobs to technicians and consult on repair strategies
• Manage payments and maintain accurate service documentation
• Update customers and partner with leaders on service standards
Requirements:
• Proven rapport-building skills with c...
Hino Central, part of The Driving Force Group, is seeking a dedicated Service Advisor. Key tasks involve orchestrating the service journey and making sure customers feel informed at every step. You'll collaborate closely with technicians and managers, ensuring smooth operations while diagnosing customer concerns accurately.
Key Responsibilities:
• Oversee the full service process from check-in to repair coordination
• Diagnose service needs based on history and customer input
• Allocate jobs to technicians and consult on repair strategies
• Manage payments and maintain accurate service documentation
• Update customers and partner with leaders on service standards
Requirements:
• Proven rapport-building skills with c...
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