Service Advisor at Cambridge Ford

Enhance customer service skills as a Service Advisor at Cambridge Ford in Cambridge, Ontario. Provide expert vehicle advice and create strong customer relationships in this dynamic role.
Cambridge Ford Limited seeks a Service Advisor to join its talented team. This role emphasizes significant automotive knowledge, excellent communication abilities, and organizational skills to thrive in a customer-centric environment. You will interact with both customers and technicians, ensuring that customer concerns are resolved and recommendations are clearly conveyed throughout the service process.
Key Responsibilities:
• Greet customers courteously upon their arrival
• Document vehicle issues and recommend necessary services
• Facilitate communication between customers and technical teams
• Provide timely updates to customers during service
• Maintain accurate records per dealership standards
Requirements:
• Automotive service experience preferred
• Strong communica...