Opportunity Description
Become the face of client engagement at Sephora Canada as a Client Experience Manager. This full-time role emphasizes coaching, development, and enhancing customer satisfaction through skilled team leadership.
As a Client Experience Manager, your mission is to develop the skills of the Stage Experience Leads and Beauty Advisors. You will ensure that client interactions reflect Sephora’s dedication to excellence on the sales floor. Your responsibilities also include overseeing training programs, managing branded events, and maintaining visual standards within the store.
Key Responsibilities:
• Train and develop Beauty Advisors for optimal performance
• Address client feedback promptly and effectively
• Organize in-store events with the Beauty Services team
• Support merchandising and maintain store organization
• Collaborate with vendors for effective brand training
Requirements:
• Minimum 2-4 years of management experience in beauty or retail
• Metrics-dri...
As a Client Experience Manager, your mission is to develop the skills of the Stage Experience Leads and Beauty Advisors. You will ensure that client interactions reflect Sephora’s dedication to excellence on the sales floor. Your responsibilities also include overseeing training programs, managing branded events, and maintaining visual standards within the store.
Key Responsibilities:
• Train and develop Beauty Advisors for optimal performance
• Address client feedback promptly and effectively
• Organize in-store events with the Beauty Services team
• Support merchandising and maintain store organization
• Collaborate with vendors for effective brand training
Requirements:
• Minimum 2-4 years of management experience in beauty or retail
• Metrics-dri...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position