Opportunity Description
Become a Senior Technical Support Engineer specializing in communication protocols and Ethernet networks with a leading global team. Focus on IEC 61850 and provide customer-focused technical support.
This role in Customer Support Level 3 will allow you to tackle complex technical issues related to GridBeats™ APS solutions in Grid Automation. You will work alongside sales, R&D, and product management teams, demonstrating leadership and collaboration. A commitment to evolving technologies in communication systems is crucial for success in this role.
Key Responsibilities:
• Provide L3 technical support on various product platforms
• Investigate and resolve communication issues with IEC 61850
• Deliver training on new products and applications
• Engage in customer events and seminars
• Collaborate with R&D on product roadmap initiatives
Requirements:
• Engineering degree in Communications/Network discipline
• ...
This role in Customer Support Level 3 will allow you to tackle complex technical issues related to GridBeats™ APS solutions in Grid Automation. You will work alongside sales, R&D, and product management teams, demonstrating leadership and collaboration. A commitment to evolving technologies in communication systems is crucial for success in this role.
Key Responsibilities:
• Provide L3 technical support on various product platforms
• Investigate and resolve communication issues with IEC 61850
• Deliver training on new products and applications
• Engage in customer events and seminars
• Collaborate with R&D on product roadmap initiatives
Requirements:
• Engineering degree in Communications/Network discipline
• ...
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