Senior Tech Service Mgmt

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections

Serve as outage manager/crisis manager/incident manager/problem manager to ensure optimal performance, reliability, and continuous availability of technical services across multiple technical organizations, enabling uninterrupted business operations for end users.

**What you’ll do**

Typical tasks may include, but are not limited to, the following:

+ **Service Availability and Performance:** Ensure continuous availability and optimal performance of IT/Network services to support uninterrupted business operations.
+ **Incident, Problem, and Change Management:** Address and resolve incidents ...