Opportunity Description
Job Details
Location: Santiago (Versátil)
Job Type: Full Time
Job Requisition ID: JR
Key Responsibilities- Working alongside Sales Account Executives to provide technical and consulting expertise regarding the Genesys solutions
- Managing assigned prospects/customer to help progress sales opportunities
- Bringing a deep understanding of customer problems and solution benefits to all prospect and customer interactions
- Ensuring Sales Account Executives are being supported properly
- Acting as a link between the customer’s needs and potential solution value
- Seeking to understand customer requirements through consultative discovery efforts
- Using a service design methodology to uncover gaps in the customer experience (CX)
- Working with the customer to co-create solutions to bridge the CX gaps
- Bringing a unique perspective in matching Genesys solutions to customer requirements
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