Senior Software Engineer - Care Experience Team

Be a pivotal contributor at Toast as a Senior Software Engineer focusing on care experience tools. Drive innovations that empower support agents to quickly resolve issues for restaurants.This role involves building and enhancing systems that are critical for care operations. You will take ownership of agent-facing features, ensuring they are reliable and effective. By partnering with product teams and engaging in technical design, you will create impactful solutions that streamline restaurant support workflows and leverage operational feedback.Key Responsibilities:
• Develop care agent tooling through its entire lifecycle
• Create integrations with Toast's backend systems
• Ensure high availability and performance of tools
• Analyze agent workflows to drive solution improvements
• Support engineering peers through collaborative codingRequirements:
• Minimum 5 years of software engineering experience
• Proficient in Java, Kotlin, or similar programming languages
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